Privacy Policy

This privacy policy sets out how Bollywood Lounge Indian Cuisine (BLIC) uses and protects any information that you give us when you use this website. BLIC is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

BLIC may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/04/19.

What we collect

We may collect the following information:

• Name.
• Contact information including email address and phone number.
• Demographic information such as postcode and country.
• I.P. address.
• Use specific information such as preferences and interests.
• Other information relevant to customer surveys and/or offers.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Any information submitted via an enquiry form will not be used for the sending of marketing information unless consent for the sending and receiving of marketing materials has been given. If you wish to not receive marketing materials, please leave the box granting consent for marketing materials blank.

We store information from enquiry forms for up to 3 months, at which stage your information will be wiped from our online systems, unless you have opted into marketing communications via a separate opt-in form, for example, a newsletter subscription.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Third Party Applications

Our website uses third party applications to record user activity and store data:

• Google Analytics

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you want to receive marketing messages and leave it blank.
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by using the contact us form herein.

We will not sell, distribute or lease your personal information to third parties unless we have your expressed permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Under the General Data Protection Regulation 2018 you are fully entitled to a copy of your customer file, this is all of your information that we have stored. If you would like a copy of the information about you that we hold, please contact us.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.